Social Media Policy

Social Media Policy Infrastructure

 2) Information Classification – You have to explicitly define what information can be shared and what information should not be Tweeted, FaceBooked, BlibbedBlabbaded (I made that up)about. If your employees do not know how valuable information is that you cannot blame them for inadvertently being sucked into the blogosphere. (I am not sure blogosphere is yet a word, but who cares)3) Keep It professional – If you allow your employees to Socialize (that a word with any meaning here?) information about your company, you have to give them standards to follow. Things like cursing, grammar mistakes, casual conversation style discussions might not be the image you want to portray when discussing anything related to your company.

4) Tracking and Monitoring – If you are going to have a policy for anything, you have to have a mechanism for tracking compliance, reporting on activity and have consequences for breaking that policy. How much tweets that are over the line makes you bring an employee before HR? What is a firing Facebook picture offense?

This is a very abbreviated start. In later posts I will define more aspects of a social media policy. But let’s get the conversation started about the necessity for this as a standard policy in every organization, both large and small.

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 The trends in Social Media are heading towards more sharing of information. But sharing of information has moved beyond your circle of friends and family. Social media is becoming less social and more… well more corporate. Or more like many people shouting in a bar, you are all in close proximity, but you can’t distinguish the individual conversations, you can’t make out who people really are or who is a potential quality relationship.

How many random friend requests do you get now from Facebook, Friendster, MySpace, LinkedIn, etc. Twitter is a bit different obviously, but that’s a whole other story. Now you are also getting bombarded with corporate Fanpages, groups and other means of luring you to their sites, brands and social following. This is the erosion of your true social circle.Social Media Security is really more about Insecurity. The distribution of your information across multiple platforms used to be in a restricted circle. This can be true data loss.  Now its pretty much everywhere. You can find a person’s LinkedIn profile with a generic Google search. This should be restricted to the LinkedIn environment, but it’s not.With the advent of location based services, we will see physical insecurity based on social media usage. A recently popular site Please Rob Me http://pleaserobme.com has already begun taking advantage of the Twitter location feature. Imagine what can be done by a stalker following someone on twitter or a deranged Ex-boyfriend following you based on the events you are attending on Facebook? It’s easy to see how you can give away all your personal information without event thinking of it. Trends towards making information available will lead to Insecurity. Insecurity will lead to data breaches and compromise. Compromise will lead to lots of crying, money lost, probably lawsuits and other painful results. How do we get past this Social Media Insecurity? 

Gary Bahadur

http://www.kraasecurity.com

http://blog.kraasecurity.com

http://twitter.com/kraasecurity

Address: 200 Se 1st St #601 Miami FL 33131

*Managed Security Services

*Vulnerability Management

*Compliance & Policy Development 

*PGP Security

*FREE Website Security Test 

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One of the greatest challenges to privacy and security in the next several years is Social Networks and Social Media. Sites like Facebook, Twitter, LinkedIn, MySpace and others can be the downfall of valuing information. The ability to share and provide information is completely the opposite of network security requirements.  This is really encouraging people to do things that are not security conscious activities. Social media encourages:

• Lack of privacy
• Encouraging information sharing
• Giving away answers to security questions
• Social engineering

As we have seen recently, a lot of spam, spyware and malware is attacking social network. Just in the past week I have probably recieved a 100 requests to be my friend on Facebook from people who I do not know and funny enough, all the message have the exact same personal message. Malicious people are attracted to social networks because of the ease of gaining trust and availability of data for social engineering.  Relationship building is easier through social media which can easily lead to phishing attacks.

With these sites, people install applications without knowing what goes on in the background, and its easy to download malicious code to your computer. There are no external third party audits of these applications before the make it to your Facebook application. Your computer can be easily infected by a virus or spyware.

What does the Social Media user to protect their information?
No Personal information – This is anti-social network, but there are things you can limit about what you post. Don’t post your Birthday! Or your address or your mothers middle name or any really personal data.

Limit who can view and contact you – Don’t let your profile be truly public, restrict to people you know for requested users.  Remember you can’t retract information you put out there. 

Don’t trust strangers – Your mother was right, don’t open the door to strangers. Limit who you accept chat or friend requests from and well as even communicate with.

Trust no Profile – People lie, it’s sad but true. So profiles lie, they might say they went to your college or high school.  They might be interested in your groups, so don’t take anyone at their word.

Restrict your privacy – There are some configuration setting in all the social media applications that can allow you to turn on some restrictions on your privacy. Take a minute to actually look at them. One easy example is in Facebook you can create groups that you can place friend in; you don’t want business people seeing what your friends are posting.

Password management – An oldie but a goodie, always use a strong password and don’t share it. And change it periodically.

Layers of protection – You should be running a personal firewall and antivirus software on the machine you are viewing social networks. This will help if a malicious piece of software tries to download something to your machine. Keep your protection software up to date as well and run the patch management software on your machine, this is especially important for you Windows users.

Child protection software – You should have some kind of child protection software running on machines where children under 13 are using. This will help with all that shady software that is out there.

Gary Bahadur

http://www.kraasecurity.com

http://blog.kraasecurity.com

http://twitter.com/kraasecurity

Address: 200 Se 1st St #601 Miami FL 33131

*Managed Security Services

*Vulnerability Management

*Compliance & Policy Development

*PGP Security

*FREE Website Security Test 

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Why should you switch from the Blackberry? Well there may not be a good reason. The Blackberry has a number of apps and it is secure, it has encryption and has been beaten up on the security front like network security assessment and application security testing. It’s ingrained in businesses and Blackberry Enterprise Server is well known to many IT administrators.

The Entrepreneur can use both devices. Let’s assume there are at least some people using the IPhone, what apps should they have in their toolkit?  Of the thousands of apps, how can you pick a few that would be beneficial to the Entrepreneur Road Warrior? Well the way I picked them is through word of mouth , that are of benefit to me and comes with network security assessment tools. I travel, work in my car, have meetings at all times of day, I am away from the office for days or weeks.

Take these with a grain of salt and do not send any flame emails. But please send in the apps that you think should be shared with the world or at least readers of this Blog.

Urban Spoon

First up is Urban Spoon. You are thinking, well that’s not some kind of spreadsheet or financial app. What is the business purpose? The lifeblood of the Entrepreneur is networking , managed security services, application security risk assessment and deal making. Where deal making most of the time involves some kind of meal. Urban Spoon can find you restaurants by cuisine, by neighborhood, by cost, by distance. Everything you need for a meeting is the most random city.

AroundMe

In the same vein as Urban Spoon, is AroundMe . Say you are on your way to an important lunch you have setup with a restaurant you found on Urban Spoon but you are almost out of gas. Use AroundMe to find the closed gas station. Or if you need cash to pay for that gas because your Amex Card has been cancelled, find the closest bank.

GoogleMaps

Well this is pretty obvious. But when you are traveling and maybe forgot to bring your Garmin GPS and do not feel like paying the rental company an extra $11.99 a day to rent their GPS , this is just as good.

ReQall

This is a pretty useful app. The developers were one of the www.TiE.org Top 50 companies this year at TiECon. The app captures your voice, translates it to text, organizes your calendar based on your voice messages, integrates into Outlook or Google Calendar and provides memory assistance. It’s great when you have no pen or driving in a car or need a memory reminder.

FlightAware

For the true Road Warrior, there is no road, there is the sky. So when you are rushing to the airport or think you need to rush to the airport, track down what is going on with your flight. Check out FlightAware to get an update and help you plan that trip to the airport.

TweetDeck

Social Media, the latest buzz word, actually has some teeth. Small companies and the Entrepreneur have to be connected to the work whether you like it or not.  Twitter is a way of life these days even if people seem to be twittering their lives away. How do you tell your followers that you are stuck in an airport in Baltimore? Try using TweetDeck.

These Apps don’t seem very business-like, but the Entrepreneur is practical, cheap, requires network security audit tools and has to get things done today . These help you achieve your million tasks on a timely basis.

Gary Bahadur

http://www.kraasecurity.com

http://blog.kraasecurity.com

http://twitter.com/kraasecurity

*Managed Security Services

*Vulnerability Management

*Compliance & Policy Development

*PGP Security

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Information Devaluation Through Phishing

The value of information has been decreasing over time. How do you see this isn the real world? There are two ways, one can be seen from the user perspective and the other from the attacker/bad guy perspective.

From a user point of view, the most obvious method to see information devaluation is Facebook, Twitter, MySpace, Linkedin etc. These may be seen as good ways to keep in contact, but look at all the personal data stored in these sites. Enough to authenticate to your bank account with such pieces of data as Name of Dog, Elementary School, Parents Lastname. Everything for secret question authentication. There was just a theft from a bank (http://www.networkworld.com/news/2009/092409-construction-firm-sues-after-588000.html) where the challenge questions were successfully answered.There are many Network security assessment tools to prevent such  phishing ways to get the answer to these challenge questions.

The attackers are focusing Phishing efforts on Twitter and Facebook much more these days. Its pretty obvious why, so much information is available here. KRAA Security a Network security audit tool provider twitters, but we try to keep personal things off there. But many people lives their lives on twitter so much, its a mind boggling concept.

The Washington post just had an article where the list Facebook as the top phished site (http://voices.washingtonpost.com/securityfix/2009/04/facebook_among_top_phished_web.html). Part of this is the information people post and the Applications developed for it have many ways of phishing your information. Thus a Information security risk assessment is a necessity.

So is there is a solution the phishing problem in Social Media? Probably a security penetration test for such websites. Even though the phishing problem will probably get such more extensive as Social Media expands, takes over more aspects of our lives and invades every information dissemination media. Doomed I say.

This was a cheerful post.

Gary Bahadur

baha@kraasecurity.com

http://www.kraasecurity.com

http://blog.kraasecurity.com

http://twitter.com/kraasecurity

*Managed Security Services

*Vulnerability Management

*PGP Security

*FREE Website Security Test